Capacity planning beyond appointment counts
Treat staff skill, treatment rooms, equipment and processing time as separate scheduling constraints. Confirm how breaks, absence and rebooking affect the available diary.
Appointments, service delivery and checkout together
Salon POS System
Bring salon appointments, staff schedules, client records, service billing, retail products, packages and commissions into a connected POS workflow for salons, spas and beauty businesses.
Built around your needs
Make every booking, service and checkout easier to coordinate
A salon POS system needs to connect appointment time, staff skills, service duration, consumables and payment rather than treating checkout as a separate task. Define your booking rules, therapist or stylist availability, package redemption and commission policies before configuration. DO ALL helps you scope the required workflows and integrations, then validate them with realistic booking and billing scenarios. Confirm specific capabilities, devices and provider charges in the proposal.
A more useful appointment book
Give reception and service staff a shared view of confirmed appointments, walk-ins, availability and resource conflicts.
Consistent client service
Connect visit history, agreed preferences and package balances to a controlled workflow with appropriate access permissions.
Clear revenue and staff reporting
Reconcile service and retail sales, deposits, refunds and commission calculations using documented business rules.
Capabilities
Tools for the complete workflow
Appointment calendar & resource scheduling
Schedule services by duration, stylist skills, rooms, chairs and equipment. Define processing times, buffers, overlapping appointments and conflict warnings for reception and staff.
Online booking & reminders
Scope a booking journey with service selection, staff availability, confirmation, rescheduling and cancellation rules. Email, SMS or WhatsApp reminders require approved providers, templates and customer consent.
Client profiles & visit history
Keep contact details, service preferences and prior purchases accessible to authorised staff. Agree consent, retention and access rules before collecting consultation notes, photos or sensitive client information.
Service billing & retail checkout
Combine treatments and retail products on the same bill with agreed tax and discount rules. Support walk-in and appointment-linked checkout, exchanges and supervised refunds with a traceable record.
Packages, memberships & gift vouchers
Define prepaid service bundles, validity, session balances, eligible outlets and redemption restrictions. Test partial usage, cancellation, refund and transfer rules so balances remain understandable to clients and staff.
Deposits, payments & gratuities
Agree booking deposits, cancellation charges, split payments and tips. Validate payment gateway or terminal integration, failed authorisations, refund approvals and daily settlement with the chosen providers.
Staff commissions & performance
Set approved commission rules for services, products, packages and shared appointments. Decide whether calculations use booking, service completion or collected revenue, and test returns, discounts and reversals.
Salon inventory & consumables
Track retail stock, colour products and treatment consumables by location and unit. Plan stock counts, reorder alerts, supplier purchasing, wastage and agreed service-linked consumption rules.
Walk-ins, waiting lists & no-shows
Coordinate walk-in queues and waiting lists with scheduled work. Record confirmed cancellations and no-shows, and define when released appointments can be offered to another client.
Loyalty & targeted offers
Discuss points, referral rewards, vouchers and rebooking offers with clear earning and redemption rules. Keep marketing permissions separate from operational booking notifications.
Roles, attendance & cash shifts
Separate receptionist, stylist, therapist and manager permissions. Scope attendance records, opening floats, cash movements and approval controls without exposing every client record to every employee.
Multi-branch management & reporting
Compare service mix, occupancy, retail sales, rebooking and staff utilisation across outlets. Agree branch-level pricing, shared client access, package redemption and consolidated financial reporting.
Use cases
Designed for real operational needs
01
Hair & beauty salons
Coordinate stylist calendars, colour processing time, retail recommendations, service checkout and recurring appointments.
02
Spas & treatment centres
Book rooms, therapists and equipment together, with controlled consultation records and clearly defined package usage.
03
Multi-branch salon groups
Standardise service catalogues and reporting while managing local prices, staff permissions and cross-branch client policies.
Plan your rollout
Agree the details before you begin
We confirm requirements, dependencies and acceptance criteria with your team. The proposal sets out the included capabilities, integrations and responsibilities.
- Map services, durations, staff skills, rooms, equipment and booking restrictions.
- Prepare opening product stock, client consent records and outstanding package balances.
- Document deposit, cancellation, commission, voucher and refund policies.
- Test booking changes, shared services, package usage and end-of-day payment reconciliation.
How it works
A practical path from setup to daily use
1
Map the journey
Review online bookings, reception, service delivery, checkout and follow-up with each staff role.
2
Prepare & configure
Set up service catalogues, calendars, resources, permissions and approved payment connections.
3
Validate policies
Run realistic appointment, package, commission and refund scenarios before accepting the configuration.
4
Launch & refine
Train staff, reconcile opening balances and review booking exceptions and reporting after go-live.
Beyond the essentials
Protect appointment time while keeping every client balance understandable.
Good salon operations connect the diary to client expectations, staff capacity and checkout. Review the policies behind deposits, prepaid services and commissions before automating them.
Extended features
Go deeper into the way you work
Explore these extensions during discovery. Availability, configuration, integrations and service commitments are confirmed in your agreed scope.
Prepaid balances with an audit trail
Track package opening balances, purchases, redemptions, expiry and approved adjustments. Separate unused entitlements from completed service revenue according to your finance policies.
Commission exceptions before payroll
Review discounted services, shared appointments, refunds and staff changes before approving commissions. Keep a traceable link from each amount back to its service or product sale.
FAQ
Questions, answered
Can the salon POS manage appointments and walk-ins?
Include a shared calendar, staff availability, resource conflicts, waiting lists and walk-in handling in the agreed scope. Test how reception changes a booking while staff are serving clients.
Can customers book online and receive reminders?
Online booking and email, SMS or WhatsApp reminders can be scoped around approved providers and consent rules. Confirm integration availability, message charges and cancellation policies before launch.
How are packages and memberships tracked?
Define eligible services, session balances, expiry, outlet restrictions and redemption rules. Test partial use, refunds and opening-balance migration so staff can explain every remaining entitlement.
Can staff commissions include services and product sales?
Document the approved formula for each category, including discounts, tips, split services, returns and payment timing. Validate sample calculations with management before using the output for payroll.
Can multiple branches share customer records?
Agree which client fields and balances are shared, which employees may access them and how local pricing works. Cross-branch package redemption and consolidated reporting must be validated against your policies.
Does salon POS include payment terminals or messaging fees?
Hardware, terminal compatibility, payment processing and messaging charges are confirmed separately in the proposal. Do not assume a particular gateway, provider or device is included without checking the agreed scope.
What data should we prepare before salon onboarding?
Prepare service durations, staff skills, working hours, room requirements, product stock and outstanding package balances. Validate client contact details and consent records before importing them.
How should cancellations affect deposits and commissions?
Document cancellation windows, deposit forfeiture or refund rules and whether commission depends on service completion or payment. Test the exceptions and require approval for adjustments.
What should salon acceptance testing include?
Run a new booking, reschedule, walk-in, package redemption, shared service, product return and shift close. Verify that the diary, client balance, stock and commission reports remain consistent.
Client feedback
Share your experience
Feedback is sent privately to the DO ALL team by email. Public review publishing is currently paused.
Write a review
Connected offerings
Build a more complete solution
CRM
Explore CRM software for lead management, sales pipelines and customer service. Connect customer records, follow-up and sales handovers around the channels your team uses.
Learn more →Inventory
Know what you have, where it is and when to reorder across every warehouse and store.
Learn more →Restaurant POS
Connect restaurant point of sale, kitchen display systems (KDS), waiter ordering, online ordering and table management in one coordinated service workflow for dine-in, takeaway and delivery.
Learn more →Salon POS System
See how it fits your operation
Walk us through your locations, users and daily workflows for a focused demo.